Computer Facilities and Services

The Information Technology Department

The IT Department is responsible for the overall software development at CEU, software maintenance, hardware acquisitions, and the phone system. IT provides support to its computer users through the Helpdesk. All student computer accounts are set up and maintained by IT upon request from the Admissions Office and the department/program. After the end of the academic year, student accounts are closed on July 31, unless the department advises otherwise.

Note: IT provides technical support for CEU's website. However, the unit does not take responsibility for the content of the web pages. Students must observe the Web Policy.

Location

Zrinyi u. 14, Fifth and Sixth floor, access available also via the panoramic elevator in the Japanese Garden.

Helpdesk

Extension: 2000, Email: helprequest@ceu.hu
Infosys Student Registration System Helpdesk: Extension: 2000

Computer Facilities and Services

CEU maintains a computer network and connections to the Internet as a service for all members of the CEU community: faculty, students, and staff. There are around 109 computers available for Master's level students, and 88 computers available for doctoral students in the Nador u. complex. In addition, the CEU Residence Center houses a lab of 23 computers for both Master's and doctoral students (including non-resident students). There are also 266 computers in the dormitory rooms.

User regulations and procedures can be found in the "Guidelines for Use of Network and Computing Resources" and in the CEU Residence and Conference Center House Rules and Regulations.

The network system (GroupWise) provides a Noticeboard feature where students can post personal messages accessible to all students ("Noticeboard for Students" and "Noticeboard for CEU" to be accessed through the GroupWise Address Book). Students can distribute only strictly work/study-related messages through the network system.

Computer and Statistics Center

Please visit the Computer and Statistics Center's info page at http://www.ceu.hu/computer_statistics.html, or the center's own website at: http://www.personal.ceu.hu/departs/comp/

Computer Labs

All CEU students are required to place their personal ID card in the cardholder situated on the computer while using CEU computers in any of the labs.

All Students/Master's Students

There are five computer labs (1-5), located in the Basement of Faculty Tower Nador u. 9, which are available to all CEU students. These labs are under the supervision of a staff member and are open as follows:
8:00 a.m.-9:00 p.m. on weekdays
1:00 p.m.-7:00 p.m. on weekends

CEU Residence and Conference Center

Computer Lab on the First floor/Room 102:
Open every day from 10:00 a.m.-11:00 p.m.

The labs are closed on national and public holidays (see University Calendar) and occasionally for system maintenance.

End-of-Semester Extended Hours

All computer labs in the Nador u. 9 complex operate on extended schedule at the end of each semester as follows:

Semester I
Monday, December 5-Friday, December 9: 8:00 a.m.-10:00 p.m.
Monday, December 12-Friday, December 16: 8:00 a.m.-10:00 p.m.

Semester II
Monday, March 13-Tuesday March 14: 8:00 a.m.-10:00 p.m.
Thursday, March 16-Friday, March 17: 8:00 a.m.-10:00 p.m.
Monday, March 20-Friday, March 24: 8:00 a.m.-10:00 p.m.

Spring Session
Monday, May 15-Friday, May 19: 8:00 a.m.-10:00 p.m.
Monday, May 22-Friday, May 26: 8:00 a.m.-10:00 p.m.
Monday, May 29-Friday, June 2: 8:00 a.m.-10:00 p.m.

Doctoral Students

CEU has set up independent department-based Doctoral Study Rooms for doctoral students. These rooms are affiliated with the department, and the Doctoral Coordinator in each department monitors the lists of students who are permitted access to the premises. All of the Doctoral Study Rooms listed below are open ONLY for the use of doctoral students:

  • Economics Nador u. 11 bldg., Room 416/B
  • Environmental Sciences Faculty Tower bldg. Sixth floor, Room 605
  • Gender Nador u. 11 bldg, Room 401
  • History Nador u. 11 bldg, Third floor, Room 301
  • Legal Studies Nador u. 11 bldg, Ground floor, Room 001
  • Mathematics Zrinyi u. 14 bldg., Third floor, Room 313.
  • Medieval Studies Nador u. 11 bldg, First floor, Room 118
  • Philosophy Nador u. 11 bldg, First floor, Room 116
  • Political Science Nador u. 11 bldg, First floor, Room 117
  • Sociology Zrinyi u. 14 bldg., Fourth floor, Room 409

All Doctoral Study Rooms are open and available for doctoral students every day (including weekends) from 8:00 a.m.-12:00 midnight. (Student Helpdesk support is available between 9 a.m. and 9 p.m. on weekdays and between 1 p.m. and 7 p.m.on weekends)

Access to the rooms is based on lists provided by the Doctoral Coordinator to the security guards at each entrance where the Study Rooms are located. One key is handed out to the first arriving student and must be returned to the security guard at the end of the day. Doctoral students are expected to take full responsibility for the access logistics and passing on of the room key as necessary.

Laptop Areas

There are two CEU laptop areas. Sixteen places are available at the ground floor display area, and another 16 are located directly above on the first floor. In both areas, network cable jacks are located along the bottom rim of the wall. Laptops of any type and configuration can be used, as long as they are in line with the following requirements:

  • 10/100 network card
  • TCP/IP protocol
  • Automatic DHCP setting
  • UTP network cable

If you have a valid CEU account, you can reach your mailbox via http://gw.ceu.hu (through any Internet browser, such as Internet Explorer and Netscape Navigator) and your P: drive files are available via ftp://ftp.ceu.hu. In order to be able to use these services you will need to login using your Username and Password. Please note that the CEU Network policy (http://www.ceu.hu/downloads/Network.doc) applies to anyone who uses the CEU Network. (NB: ITSU does not configure students` laptops)

Printing Quotas

  • CEU students have a quota for the number of free pages they can print. As requirements differ from department to department, the exact quota depends on the department in which the student is enrolled.
  • When the quota is used up, students may purchase further pages at the CEU Cash Desk. Upon presentation of the receipt to any of the ITSU Helpdesks, the student's quota is adjusted within a working day.
  • In the event of a printer running out of toner, students should withhold their documents from printout. The Helpdesk should be notified immediately.
  • Before printing, students should check their quota-the remaining number of pages can be checked in the Novell-Delivered Application Launcher.
  • The printing quota is granted for the Academic Year; savings are carried over to the next Academic Year.

Helpdesk Support for All Computer Facilities

Ext. 3030 (Student Helpdesk, Nador u. 9. Basement):
weekdays: 8:00 a.m.-9:00 p.m.;
weekends: 1:00 p.m.-7:00 p.m.

Ext. 2000 (Staff and Faculty Helpdesk)
weekdays only: 9:00 a.m.-5:00 p.m.

Note: The Helpdesk maintains a Lost and Found box. If an item is left behind in the Nador street labs, this box should be checked. Items which have been found in the labs should be brought to the Helpdesk so that the owner can retrieve the item.

University Information System (UIS)

The University Information System (UIS) is an integrated, intranet-based database system, the main purpose of which is to serve the central administrative needs of the university. In order to provide state-of-the-art services, the system is under continuous development.

The main components of the system are:

  • Student-Related Services
    • Admissions Module
    • Student Records Module
    • Student Welfare Module
    • Student Interface
    • Coordinator Interface
    • Alumni Module
  • General Services
    • Multifunction ID Card System
    • Catering Module
    • Room Booking Module
    • Flat Database
    • Medical Database
    • Search Engine
  • Staff-Related Services
    • Human Resource Module

The responsibilities of the UIS team include developing and maintaining the database system and its program modules, training users and providing continuous support. The team also maintains the CEU webserver.

Contact information:

Richard Szabo, UIS Helpdesk
Tel.: (+36) 1 327-3000 extension 2552
Email: support@infosys.ceu.hu
Location: Zrinyi Str. 14./room 601